Data Scientist - Connected Intelligence

Company: Qualtrics
Location: Seattle
Posted on: April 15, 2025

Job Description:

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.Data Scientist - Connected Intelligence (DataSCI)Why We Have This RoleOur DataSCI team (DataSCI = Data Science, Connected Intelligence) sits at the junction of data innovation at Qualtrics and the core needs of our customers, working on problems that scale and drive Qualtrics to new capabilities. As a data scientist on the team, you will be joining in the team's mission as a center of excellence, bridging the gap between open-ended business needs and defined data/research products and processes. You will work with dynamic, curious, and innovative data scientists on the team, as well as partners in applied science, platform, product, customer success, and more, to build out the next generation of data products and capabilities at Qualtrics.The team's focus is on sensemaking and developing value from data, including a focus on industry verticals such as healthcare, market research, government, and finance, to address complex business problems and deliver impactful solutions. Your work will directly impact our clients, enabling them to achieve their mission of delivering breakthrough experiences for their customers.How You'll Find Success

• Exhibit a strong intellectual curiosity, driving innovative research and data exploration.
• Build trust with customers and cross-functional teams through clear, effective communication and reliability.
• Demonstrate initiative and resourcefulness in tackling ambiguous problems and delivering high-quality results.
• Collaborate effectively with diverse teams, including software engineers, product managers, and customer-facing groups.
• Apply rigorous analytical, statistical, and machine learning methods to extract meaningful insights from complex datasets.
• Continuously expand your data science skills and contribute to the team's collective knowledge.
• Embrace the growing relevance of generative AI models (e.g., LLMs) to many aspects of data science work, both staying on top of the rapid changes in the industry, as well as being steeped in the fundamentals of these models.How You'll Grow
  • Master the development and deployment of advanced statistical models, including traditional ML models as well as LLMs, and data pipelines.
  • Gain expertise in applying cutting-edge data science techniques to solve real-world business challenges.
  • Learn to translate complex business requirements into actionable data science solutions.
  • Collaborate with leading researchers and engineers to accelerate your professional development.Things You'll Do
    • Apply scientific rigor and methodologies to unlock novel business value in major, as yet untapped multi-source datasets.
    • Build business-critical data assets, statistical models, machine learning models, and purpose-targeted LLMs to derive key insights and delight customers.
    • Conduct in-depth statistical analysis and data exploration to uncover actionable insights.
    • Develop and deploy machine learning models and algorithms for predictive analytics and pattern recognition.
    • Create compelling data visualizations and reports to communicate findings to stakeholders.
    • Collaborate with cross-functional teams to integrate data science solutions into Qualtrics' platform.
    • Directly interact with customers to understand their needs and deliver tailored solutions.What We're Looking For On Your Resume
      • Demonstrated ability to translate business problems into data science solutions.
      • Proven track record of developing and deploying advanced statistical models, machine learning models, and data pipelines.
      • Experience working with large datasets and complex analytical methodologies, preferably having demonstrated scientific publication-level rigor.
      • Proficiency in programming languages such as Python or R.
      • Experience with data visualization tools and techniques.
      • Strong understanding of statistical concepts and machine learning algorithms, including a familiarity with LLMs.
      • PhD in Statistics or a related field, or a strong record of computational/data-centric research with peer-reviewed publications.
      • Industry experience or demonstrated aptitude for applied data science.
      • Bringing a specific core technical/methodological strength to our team that can help drive our work with that added perspective (e.g., specific LLM experience; causal inference; clinical experimental design; data engineering; time series analysis).What You Should Know About This TeamWe are a team of highly skilled and passionate data scientists dedicated to pushing the boundaries of data innovation at Qualtrics. We work on challenging problems that directly impact our customers, collaborating closely with various teams across the organization. Our team fosters a culture of innovation, autonomy, and continuous learning, providing ample opportunities for professional growth and development. We are at the cutting edge of data science, and directly impact Qualtrics customers. Ambitious team members have huge potential to impact the direction and growth of the company, and to grow their careers in the process.Our Team's Favorite Perks and Benefits
        • We encourage and support continuous learning and professional development.
        • We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics.
        • Competitive salary, performance bonuses, generous savings fund match.
        • Quarterly Wellness Reimbursement, can be used for activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
        • Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy.The Qualtrics Hybrid Work Model:Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.Applicants in the United States of America have rights under Federal Employment Laws: , , Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Keywords: Qualtrics, Auburn , Data Scientist - Connected Intelligence, Other , Seattle, Washington