General Manager

Company: MOD SUPER FAST PIZZA, LLC.
Location: Redmond
Posted on: April 12, 2025

Job Description:

At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together.We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply.Compensation: $25.51 - $31.78 / hour*Actual salaries will vary based on a candidate's qualifications, competencies, experience, geographic location.

• Medical/dental/vision/basic life/disability insurance options
• Up to 20 paid vacation days per year and 2 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• Employees can progress through the pay range by earning performance-based pay increases
• Access to MOD's Employee Assistance ProgramSummaryAs a General Manager, you are accountable for leading your store. This position requires a genuine love for people, business savvy, and a high level of accountability. You will provide leadership and direction for your MOD team to build and maintain the MOD experience. Your objective is to live, teach, and demonstrate MOD Pizza culture in all interactions while maintaining profitability.Key Responsibilities
  • Oversee the daily operations of the store. Drive the best possible business results and engage customer and Squad experience.
  • Provide leadership to the entire Squad with particular attention to the Store Coach and Shift Captains.
  • Identify opportunities to improve store performance. Review store results and develop action plans to achieve success.
  • Engage your Squad in solving problems and successfully achieving your store's goals.
  • Partner with peers and those in leadership and ask for what you need to be successful.
  • Maintain staffing levels through proactive talent recruitment and selection processes.
  • Build and sustain community relationships.
  • Utilize forecasts and the current labor model to distribute staffing and schedules.
  • Overall accountability for cleanliness and food safety within the store.
  • Hold Squad accountable for their performance and demonstrate a growth mindset for ongoing development.
  • Celebrate the wins with your Squad.
  • Manage store inventory levels and ensure supplies are ordered, received, processed and labeled.
  • Maintain accurate, secure, and timely cash management.
  • Communicate effectively to ensure Squad are aware of upcoming initiatives.
  • Track, report, and/or fix facilities issues.MOD values are demonstrated when you:
    • Embrace change and seek to learn and improve every day.
    • Focus on finding the solution, not dwelling on the problem.
    • Be generous with your time. Show patience and grace when answering questions and be of service to others.
    • Express appreciation for the generosity of others.
    • Show compassion, understanding, and willingness to support others without judgment.
    • Play a role in creating a safe environment for all customers and squad members.
    • Demonstrate and embody MOD culture and standards.Required Qualifications
      • 2 years of General Manager experience in a restaurant.
      • Tenacious spirit and demonstrating pride and sense of ownership for a business.
      • Proven success training, developing, and leading teams.
      • Experience ordering, receiving, and controlling inventory within a food service environment.
      • Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date.
      • Must be at least 21 years old.Preferred Qualifications
        • College Education in Business or Related Field may substitute a portion of required experience.
        • Strong written and verbal communication skills.Physical RequirementsAs a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc.Working ConditionsHigh noise levels due to operations, customers and overhead music. May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer. Will work near moving or mechanical parts. Varying schedule to include evenings, holidays and extended hours as business dictates. Will work inside a walk-in refrigerator and freezer.This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer.
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Keywords: MOD SUPER FAST PIZZA, LLC., Auburn , General Manager, Executive , Redmond, Washington