Unified Communications Engineer
Company: VirtualVocations
Location: Seattle
Posted on: November 14, 2024
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Job Description:
A company is looking for a Unified Communications Engineer - 2nd
Line.
Key Responsibilities
Monitor and respond to infrastructure alarms and security
events
Provide escalated support for L1 Support Engineers and train
end-users
Ensure compliance with company procedures and identify areas for
improvement
Required Qualifications
Voice experience and knowledge of telephony, PBX, SIP, or H.323
Experience with unified communications or PBX administration,
preferably Microsoft Teams
Experience maintaining SLA targets
Microsoft 365 (M365) experience is desirable
Exposure to ITIL processes (problem, incident, and change
management)
Keywords: VirtualVocations, Auburn , Unified Communications Engineer, Engineering , Seattle, Washington
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